Key business drivers
- Need for a reliable and flexible way to unify all business communication channels
- The pressure to leverage technology investments
- The growing need to optimize people accessibility & reduce TAT for problem resolution
- Pressing challenge of seamlessly integrating CRM, SCM & KM
- Expanding into new markets
With the increase in globally distributed workforces and multi-location project teams, the ability to communicate on- demand is the key to improved collaboration and better decision making.
Maarga’s Unified Communications services
- Enterprise Instant Messaging
- Web & Video Conferencing
- IP Telephony
- Presence indicators
Maarga’s Unified Communications solutions ensure faster communication and easy access to information enabling workgroup to focus on high priority tasks. It also facilitates efficient information sharing and help the organization collaborate in real-time.
Maarga’s expertise
- Lotus Sametime (Entry, Standard, Advanced, Unified Telephony)
- Session Initiation Protocol (SIP) & IP Multimedia Subsystem (IMS) applications
- IBM WebSphere Application Server Network Deployment
- IBM WebSphere IP Multimedia Subsystem Connector
- IBM WebSphere Presence Server
- IBM WebSphere Telecom Web Services Server
Maarga’s Unified Communication Architecture
Benefits
- Helps in creating a virtual collaboration platform where all the stakeholders can share data and communicate effectively
- Maarga’s solution helps employees to use multiple modalities of communication interchangeably aiding in effective communication
- Ensures 24 X 7collaboration anywhere, anytime by providing remote access to systems
- Establishes open communication tunnels for quick responses and problem resolution
- Seamless integration of all business applications ensures better organization productivity and efficiency
- Virtual collaboration significantly reduces your carbon footprint