Notes, Domino Offshore/Outsourcing – Application Maintenance
Lotus Notes based applications are living, breathing entities that add phenomenal productivity to the users. To ensure their continued utility, these applications need to be maintained periodically. Application maintenance covers the following activities: Bug fixes to rectify issues reported by users
- Performance optimization as the data handled by the system grows
- Managing code “entropy” as the software evolves over a period of time
- Documenting changes made to the system to enable smooth maintenance in future
- Usage tracking and usability improvements – high value addition tasks like adding views, agents that simplify use of the systems.
- Integration with other systems
- Migrating to newer versions of Notes client and Domino server to take advantage of new features, performance improvements etc.
- Web enabling selected parts of the application to extend the coverage of the application
- Integrating newer technologies like presence awareness, PDA access etc.
- Creating additional custom reports, data transformation scripts etc.
Maarga Systems offers comprehensive application maintenance services that takes the load off your internal development teams for more productive purposes. When we take up maintenance, we document the system thoroughly to ensure transparency of system maintenance tasks and increasing the future maintainability of the system. Such documentation covers historical aspects like design and requirements originally incorporated, changes that came along the way, user feedback on critical aspects of the system etc.
Whether you have a handful of applications on Lotus Notes/Domino or an enterprise wide infrastructure of Lotus Notes/Domino applications, Maarga can help you get control over your maintenance tasks and drive the costs down with effective use of offshore resources. We can take up the maintenance of the entire inventory of applications you have, and set up structured processes like formalized bug tracking, help desks etc. to help your users derive the maximum value of your existing software investments. We keep abreast of the latest developments in the world of Lotus Notes/Domino and can offer the best suggestions on performance improvements, new features and licensing options given the changes in the Notes/Domino world.
Do you have Lotus Notes, Domino applications that need constant tending? Drop a line to us to see how we can be of help.