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Installing and Configuring Lotus Domino servers, Notes clients


Maarga Systems would provide the support from its offshore center in Chennai, India. Maarga will access your network through a secure VPN tunnel and will work on Domino Administrator to provide support for the servers. Our Domino Assurance plan provides for proactive and as needed support for you and offers:

  1. Routine Maintenance on Server.
  2. Response to special admin requests as needed
Routine Administation Tasks:

Maarga Systems proposes to perform the following regular tasks (as recommended by IBM) for maintaining the Domino servers in good shape:


Server Administration Requests:

Besides the regular proactive maintenance tasks, Maarga would also act on the support requests assigned to it and pertaining to Domino Server administration. Such support requests might concern spam software, configuration of Notes clients or such issues.


Communication:

Maarga Administrators can be available 24x7 to handle urgent support requirements. Less urgent requirements would be handled (i.e. work initiated) within 1 business day. Maarga would make available to you a dedicated support phone number which will connect to Maarga's offshore center directly. The Maarga support desk can be accessed through our web/Notes based help desk sytem, Instant Messaging, VOIP Phone or Phone. Maarga would work with your team (and perform fire-drills etc.) to ensure smooth communication in the event of an urgent requirement.

Lotus Notes Development, Domino Server Administration, Lotus Notes Development, Developers, Programming, Programmers Singapore, WebSphere Portal Services

Copyright 2005. Maarga Systems. All rights reserved.

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