Knowledge Management

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Knowledge Management is regarded as a key initiative in most organizations though this has been a subject of discussion among the business managers for quite some time. The need for knowledge management is now more than ever before because of the alarmingly high attrition rates prevailing among the knowledge based industries including the Finance, IT and ITeS industries. They are severely cramped because of the lack of smooth transition of responsibilities from relieving executives to their replacing counterparts, resulting in the loss of knowledge gained over years. To overcome this organizations are implementing Knowledge Management Systems in various forms that act as a repository for information on standard practices and processes of the organization.

Maarga can help you create knowledge management tools like intranet, discussion threads, forums, team rooms, portals, Wikis etc that help you retain the knowledge within the organization and act as libraries. These tools apart from acting as a place where the employees collaborate, also acts as a repository for future employees to understand the nuances of the business even in the absence of those who were actually involved in the transactions. Maarga can help you choose the right tool, customize it to align with your organizational objectives and train users on the effective use of the tools.