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Notes, Domino Offshore/Outsourcing > Lotus Notes/Domino Practice
Overview
Get Leverage in extracting value from your Lotus Investments
Companies have invested significant resources in building a Lotus Notes/Domino infrastructure and custom applications on top of the platform to manage messaging, workflow, collaboration, e-learning, knowledge management and more. Maarga helps companies achieve the high returns on their Lotus Notes/Domino investments using rugged methodologies and tools, a hybrid onsite + offshore delivery model and flexible pricing and staffing models.
Maarga offers world class services for Lotus Notes/Domino implementation, development and support—on time and at the industry's most affordable prices.
Maarga provides full lifecycle services that
utilize best practices and processes enabling clients to
realize substantial benefits and cost savings throughout
their deployments:
Whether you have large-scale needs or want to leverage temp resourcing to help you handle a particularly difficult or time-intensive part of a project, our flexible staffing model and wide-ranging project experience enables you to choose the option best suited to your business. Maarga can supplement your existing staff or drive the entire project as desired by the client.
Notes/Domino Application Maintenance
Maarga's Application Maintenance services provide the resources, processes and tools needed for quality-driven user and technical support. Our experienced professionals use a well-defined set of assessment, transition and long-term processes to deliver customized, affordable and highly responsive support. Outsource your Lotus environments and infrastructures to Maarga to keep them stable and optimized, and aligned with new business processes.
The benefits of hiring Maarga for maintaining your existing Notes/Domino applications include:
Notes/Domino Custom (Bespoke) Application Development
To compete in todays markets you need to continually improve and extend the Notes/Domino based enterprise applications that run your business – without increasing development time or investments. Maarga's Offshore Application Development services that are part of our Lotus Notes/Domino practice delivers:
Maarga provides you dedicated access to the expert resources required to meet your budget and time-to-market pressures. Our workforce management processes and expert staff enable us to quickly assemble and ramp up the team needed to meet your specific needs.
Notes/Domino Helpdesk/Support services
Maarga can man your help desk and provide dependable and timely resolutions to users' questions and problems. Whether they have a new business requirement, a “how to” question or customization needs, we will deliver high-quality troubleshooting and onsite or offsite help desk and change request support. Our deep Lotus Notes/Domino knowledge enables us to pinpoint the source of problem—even within highly integrated enterprise applications, and quickly resolve the issue. We are building a knoweldge base that gives users instant answers to "how to" questions, technical problems and documentation needs. We capture and track all questions so that you can reduce direct support costs, minimize loss of user productivity and turn your support service into a competitive asset.
Maarga also offers 2nd level technical support and works towards the continuous improvement of your application environment so it can fully support evolving business requirements. Our skilled professionals, technical expertise and tools enable you to rapidly and cost-effectively extend and maintain your applications. We handle everything -- changes to mission-critical applications such as building new enhancements to applying patches, deploying software releases, root cause analysis, and more.
Our Notes/Domino expertise
Maarga has on its rolls seasoned Notes/Domino professionals with Lotus Certifications, extensive industry expertise and a deep understanding of client business requirements. Our Notes/Domino expertise includes:
We also have expertise spanning other technologies including those from Microsoft, Java (IBM/Sun), Web Services & Oracle.
Endnote
Above all, the folks at Maarga's Notes/Domino practice love Lotus Notes as a platform, and the way it can be used to deliver tangible business benefits. A quote from the Notes/Domino team - "We are Notes folks at heart and enjoy our work because of our love for the underlying platform among other reasons".
More information
For more information, please send a mail to info@maargasystems.com or give us a call at 1-773-913-9841.
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