Frequently Asked Questions(FAQs) when Outsourcing
Why should a company outsource?
- Keeping critical IT staff free from repetitive work and instead have them focused on higher priority tasks.
- Getting specialist service from experts in the respective Domain.
- Overburdened with the work load, Outsource part of work and relieve the pressure off the core team.
- Lack of infrastructure
- Temporary task or one which recurs sparsely for which employing full time employees are not preferred.
- Activities that drain resources which can be used more effectively elsewhere.
- To meet immediate requirements.
How is outsourcing carried out?
Outsourcing can happen in one of the following ways.
- Offshore Model: The project is carried out completely in the Offshore Development Center.
- Onsite Model: The project will be carried out by a team of professionals from the outsourced partner in the premises of the outsourcing company itself.
- Hybrid Model: This is a blend of offshore and Onsite model where the task will be partly done in the Offshore Development Center and partly in the customer premises.
How are outsourced projects managed?
Usually a project manager will be appointed from either side and they act as a liaison between the two organizations. There will be frequent interactions between them, over web or telephonic conference. Requirements are gathered with clear specifications and timelines for various tasks are also defined. Periodic reviews are scheduled and the progress is monitored at every stage. Onsite presence can also be helpful
What are the Advantages/Benefits of Outsourcing?
The benefits of Outsourcing are listed below.
- Cost Savings
- Quality.
- Use of expertise not available within the organization.
- Timely deliverables.
- Have a back up to meet sudden or short time increase in demand.
- Specialist support
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