Mail Bounce Assistant™ (MBA) is an IBM Lotus Notes & Domino application for managing bounced e-mail messages. MBA will help your organization:

• Reduce the time and effort spent handling bounced e-mail messages
• Reduce e-mail volume by eliminating delivery to bad e-mail addresses
• Ensure that your e-mail communications are delivered
• Improve customer service by making it easier to address valid client responses.

Spending Precious Time Handling Bounced E-mail?

If you send e-mail to a list group of any size, you probably receive returned e-mail messages--"bounces" or "bouncebacks." When these messages appear in your Notes mailbox, it's time consuming and laborious to:

• Identify the recipient
• Identify the reason for the bounce
• Categorize the bounce
• Take necessary actions on the bounce.

If you don't remove the undeliverable e-mail addresses, you run the risk of having network administrators block your e-mail because bounces can be indicative of a "spammer." Also, your e-mail volume will be unnecessarily high. And many organizations, especially those in government, finance, and insurance, need to follow up when undeliverable messages are returned because they need to ensure that their e-mail communications are being delivered.


What Can I Do with Mail Bounce Assistant?

With MBA, you can:

• Monitor multiple Notes mailboxes for bounced e-mail
• Identify and process hundreds of types of bounces
• Improve the accuracy of your e-mail lists
• Send bounce results to external systems (e.g. CRM, SFA, e-mail marketing) for e-mail address hold or removal
• Customize how bounces are categorized for easier processing
• Create user-defined actions for automated processing.

Mail Bounce Assistant Overview

MBA is a stand-alone software application that is fully integrated with kNEWS Professional and kNEWS ListBuilder. No programming knowledge is required to use MBA. Once the application is installed, bounce processing can be configured to run automatically, or users can initiate the process anytime they receive e-mail bouncebacks.

With MBA's open rule set, additional bounce detection rules can be added to process unique types of bounced e-mail. Because MBA is a native Notes application, it is easy for end-users to learn and it requires minimal administrative support from IT.


Who Needs Mail Bounce Assistant?

If your organization uses Lotus Notes and is receiving bounced e-mail messages in any volume, MBA can save you measurable time and effort.


Online Product Demonstration

To see how MBA simplifies e-mail bounce handling, give us a call at: +1 +1-732-917-4204 and schedule an online product demonstration. It takes about 10 minutes. We can even run the application against a copy of your Notes mail file to demonstrate how MBA processes the different types of e-mail bounces you receive.


Free Evaluation Download
Or, to download a free 30 day, full-product evaluation version of MBA, click here.


Purchase Mail Bounce Assistant

To purchase MBA, click here.