Features & Benefits

E-mail List Management – Opt-in Mail Groups

• Build an unlimited number of permission-based, corporate-owned e-mail lists within a single Notes database
• Incorporates a double opt-in process so your business avoids the pitfalls of sending “spam” or Unsolicited Commercial E-mail (UCE)
• Simple e-mail list management lets administrators add, update, delete, and/or import subscribers easily
• Subscribers maintain individual subscription profiles by completing a web-based form that integrates into your existing website. Example
• Individuals can be subscribed automatically via e-mail
• One-click unsubscribe via e-mail
• Selective unsubscribe via a browser
• Confirmation e-mails are automatically sent to insure valid subscriptions and to simplify administration.

E-mail List Management – Implied Permission Mail Groups

• Build dynamic customized e-mail lists from imported external data
• Deliver more targeted e-mail and web publications to stakeholders
• Used for e-mail communications where an organization has an existing relationship with recipients and implied permission to communicate via e-mail–e.g. employees, retirees, business partners.

Multiple Electronic Publication Formats

• kNEWS automatically generates several different electronic publication formats:

- Plain text e-mail
- HTML e-mail
- Web newsletters (microsite)
- RSS Feeds
- Notes Rich Text
• Include a variety of multimedia content such as: audio files, video files, PDFs, URL links, application files, and more, that make your e-newsletters more useful and engaging
• End-users can author professional Web and e-mail publications with no knowledge of HTML and minimal training.

E-mail Bounce Management

• kNEWS is integrated with Mail Bounce Assistant
• Automatically removes subscribers whose e-mail addresses are no longer valid.

Scheduled E-mail Delivery

• Specify the delivery date and time for outbound e-mail publications
• Delivered sequenced messages to various e-mail list groups.

RSS Content Syndication

• Create an unlimited number of RSS feeds
• Publish kNEWS content to those RSS feeds

Browser-based Content Creation

• Authorized users can create and edit article content using a Web browser.

IBM Lotus Notes & Domino Application

• Leverage your existing investment in IBM Lotus Notes & Domino 6 or R5
• An IT-friendly solution requiring minimal setup and limited ongoing support
• Easy to learn and manage for business users.

Source Code

• Source code is available for purchase so that your in-house development team can customize and enhance kNEWS
• Speed the time it takes to implement a custom e-mail marketing and communications system.

Security

• Corporate control of all e-mail lists
• Assign access to different parts of the publishing process–content creation, editing, publishing, and delivery
• Create password-protected Web publications.

Approval Workflow

• Simplifies the review and publishing processes
• Enables different people to manage different parts of the publishing process
• Provides accountability and system integrity.

Customizable Templates & Style Sheets

• Marketing managers, HR professionals, product managers, engineers, and other business users can create professional e-mail and Web publications (e-newsletters, broadcast email, bulletins, status / project reports) and RSS content quickly and easily
• Offer multiple publications from a single instance of kNEWS
• Spend more time on content and less time on layout and design.

Campaign Reporting & Tracking

• Collect anonymous subscriber and publication statistics
• Easily generate campaign and subscription reports that measure the effectiveness of your communications campaigns
• Use reports to test and improve response to your electronic publications.

Online Discussion Forum

• Integrated discussion forum facilitates and encourages audience feedback through a simple, web-based interface. See an example.

Event Logging

• Creates a time-dated log of all events that happen in the other kNEWS databases
• Logging levels are configurable
• Helps you correct problems and monitor performance.

Free Evaluation Download

• Download a FREE full-product evaluation of kNEWS Professional today. The initial setup and configuration is simple and we include extensive help documentation and online videos.