Clients

kNEWS ListBuilder contains a subset of the modules contained in the kNEWS Professional application, specifically the Subscription, Mail List, Reporting Services, and Logging Databases. The following clients are using the ListBuilder modules to build and manage multiple e-mail list groups in their Notes & Domino environments.

Emerson Process Management-CSI

Industry:  Reliability Maintenance Hardware & Software

Emerson Process Management-CSI uses kNEWS for client and prospect e-newsletters. The company sells sophisticated test and measuring products and related services.

CSI transitioned its quarterly print newsletter (circulation of 30,000+), to a series of monthly e-newsletters covering eight industry related topics. In the process, they cut $50,000 from their annual marketing budget.

Their electronic newsletter campaign has helped position the company as a “marketplace educator.”  Engineers and product managers deliver a steady stream of useful information that enables customers to operate more effectively, save money, and get optimal use of their capital equipment investments.  With each issue, they receive comments, questions, and feedback from existing customers as well as a stream of qualified leads.

Their e-newsletters have become a valuable repository of information for solving problems, answering questions, and demonstrating the company’s expertise.

CSI’s E-Newsletters
Click the link above to see examples of CSI’s electronic newsletters.

Case Study
Download the IBM Lotus Customer Success Story about CSI’s use of kNEWS.

U.S. Olympic Committee – Sports Science & Coaching Division
Industry:  Nonprofit

The United States Olympic Committee (USOC) Coaching Division is using kNEWS to increase the reach of its  popular USOC Coach Magazine (print).  The USOC Coach E-Magazine offers articles, topics, and best practices  to help its partners–coaches, athletes, administrators, and National Governing Bodies (NGBs)–in different  sports, improve their knowledge and skills.

Since the USOC Coach Magazine is strictly an educational service, the USOC had no way to increase distribution without incurring additional cost.  The 20 page color magazine is mailed to a subscriber base of 6,000 people every quarter at a cost of approximately $7,000.

Using kNEWS, the USOC can now reach a significantly larger audience across the U.S. and the world.  Since kNEWS was implemented, the Coaching Division has registered more than 4000 subscribers, and that subscriber base continues to grow.

USOC Coach E-Magazine
Click on the link above to see examples of the USOC Coach E-Magazine.

eApps
Industry:  Web Hosting & Software Development

eApps is using KNEWS Professional for Lotus Notes and Domino to publish an electronic newsletter for  customers, prospects, and partners. Over 2,200 subscribers currently receive the e-newsletters and the  subscriber base continues to grow.

The newsletter, called the eApps upDate, contains information about industry trends, the company, its  services, special events, technical tips, special offers and announcements.

kNEWS has made the process of creating e-newsletters easier for eApps and its use has also benefited subscribers. The publications are more timely, easier to read online, and subscribers can choose their preferred format: plain text e-mail, HTML e-mail, or a URL link to a web page.

“Publishing a regular newsletter was just too cumbersome in Word,” said Rick Lingsch, eApps’ President. “With kNEWS, we have a single database to put all article and newsletter content and even notes for future e-newsletters. We can publish our newsletters in a fraction of the time it used to take us.”

eApps Update
Click here to subscribe to the eApps e-newsletter.

Case Study
Download this Case Study about eApps’ use of kNEWS.

Government

• City of St. Johns – publish e-newsletters with road closures and snow reports
• Alberta Agriculture – offers external e-newsletters with agricultural marketing tips and organizational updates
• Westinghouse Savannah River Company – publishes an internal employee bulletin for 12,000 employees
• City & County of San Francisco – to offer an electronic publication from the Mayor’s Office.

• Imaging Business Machines, LLC – to publish an e-newsletter for clients from their engineering department
• Honda R&D Americas, Inc. – publishes an internal employee e-newsletter
• Protocom Development Systems – publishes a client bulletin.

• Indian Hill School District – publishes five e-newsletters for its district and member schools.

• Greif, Inc. – publishes an internal employee newsletter for 5,000 plus employee and retirees.

• Gundersen Luther Medical Center – to publish a series of corporate e-newsletters
• Biogen Idec – publishes and internal employee e-newsletter.

• Yorkshire Water Services Ltd. – to publish an electronic bulletin listing properties for sale
• PETRONAS – Malaysia’s national petroleum corporation publishes internal bulletins and alerts.